Documentation

What is AccessMend?

AccessMend is the world's most comprehensive AI-powered multi-standard accessibility platform, scanning with 180 accessibility rules across 5 major global standards. It helps developers, agencies, and businesses ensure universal accessibility compliance with minimal effort and maximum accuracy.

Global Standards Coverage

WCAG 2.2 AAA
80 Rules
Section 508
8 Federal Rules
EN 301-549
8 European Rules
ADA
6 ADA Rules
WCAG 2.1
78 Legacy Rules
Total Coverage
180 Rules

Platform Features

  • Multi-Standard Scanning: WCAG 2.2 AAA, Section 508, EN 301-549, ADA, WCAG 2.1
  • AI-Powered Analysis: OpenAI-generated code fixes for every accessibility issue
  • Global Compliance: Meet requirements for US, EU, and international accessibility laws
  • Professional Reports: Export comprehensive PDF and JSON reports with all standards
  • Automated Management: Quota tracking, email notifications, monthly resets
  • Professional Features: Extended API access, advanced reporting, priority support
  • Developer-First: API integration, structured data exports, framework-agnostic fixes

Whether you're building for government compliance, European accessibility laws, ADA requirements, or comprehensive WCAG standards, AccessMend provides the most complete accessibility testing platform available today.

Quick Start

Get started with AccessMend in just a few minutes. Follow these simple steps to run your first accessibility scan.

1Sign Up for Free

Create your free AccessMend account and get 5 complimentary scans to test our platform. No credit card required.

2Enter Your Website URL

Navigate to the scan page and enter your website URL. AccessMend supports both public URLs and direct HTML content input.

3Run Your Scan

Click "Start Scan" and our AI will analyze your website against 180 accessibility rules across 5 global standards. Most scans complete within 45 seconds.

4Review & Apply Fixes

Review the detected issues and AI-generated code fixes. Copy and paste the suggested code changes directly into your project.

Your First Scan

Let's walk through running your first accessibility scan in detail.

Scan Options

URL Scanning

Enter any publicly accessible website URL. AccessMend will fetch and analyze the page automatically.

HTML Content

Paste HTML content directly for analysis. Perfect for testing during development.

What Happens During a Scan?

Page Analysis

Our AI analyzes the DOM structure, computed styles, and content

Multi-Standard Analysis

Comprehensive scan against 180 rules across WCAG 2.2 AAA, Section 508, EN 301-549, ADA standards

AI Fix Generation

OpenAI generates production-ready code fixes for each issue

Understanding Results

Issue Severity Levels

Critical Issues

Severe accessibility barriers that prevent users with disabilities from accessing content. These should be fixed immediately.

Major Issues

Significant accessibility problems that create difficulties for users with disabilities. High priority for fixing.

Minor Issues

Accessibility improvements that enhance usability. While not critical, these should be addressed for full compliance.

AI-Generated Fixes

Each detected issue comes with:

  • Problem Description: Clear explanation of the accessibility issue
  • Standards Reference: Specific guidelines from WCAG 2.2, Section 508, EN 301-549, or ADA
  • Code Fix: Production-ready HTML/CSS/JavaScript solution
  • Explanation: Why this fix solves the accessibility problem
  • Additional Resources: Links to learn more about the issue

AI-Powered Scanning

AccessMend uses advanced artificial intelligence to analyze your website and generate precise, actionable accessibility improvements.

How Our AI Works

1. Intelligent Analysis

Our AI examines your website's structure, content, and styling to understand context and user experience implications.

2. Pattern Recognition

Advanced pattern recognition identifies accessibility issues that traditional scanners miss, including semantic and contextual problems.

3. Solution Generation

OpenAI generates minimal, safe code edits that fix issues without disrupting your existing layout or functionality.

AI Advantages

  • • Contextual understanding of your specific website
  • • Production-ready code fixes, not just issue identification
  • • Learns from millions of accessibility patterns
  • • Generates explanations and educational content
  • • Continuously improves with each scan

Multi-Standard Accessibility Compliance

AccessMend is the only platform that scans against 5 major accessibility standardswith 180 comprehensive rules, ensuring your website meets global compliance requirements for any jurisdiction or use case.

🌐 WCAG 2.2 AAA (80 Rules)

The latest international standard for web accessibility. Includes all A, AA, and AAA conformance levels.

  • • Level A: 30 fundamental rules
  • • Level AA: 25 enhanced rules
  • • Level AAA: 23 advanced rules
  • • Global standard for web accessibility

🏛️ Section 508 (8 Rules)

US federal accessibility requirements for government agencies and federal contractors.

  • • Federal compliance mandatory
  • • Government contractor requirements
  • • Section 504 rehabilitation standards
  • • US accessibility law compliance

🇪🇺 EN 301-549 (8 Rules)

European accessibility standard covering EU public sector and private entity requirements.

  • • EU Web Accessibility Directive
  • • European Accessibility Act compliance
  • • Public sector requirements
  • • Commercial entity standards

⚖️ ADA (6 Rules)

Americans with Disabilities Act requirements for US businesses and public accommodations.

  • • Title III public accommodations
  • • Business accessibility requirements
  • • Legal compliance protection
  • • Civil rights enforcement

📋 WCAG 2.1 Legacy Support (78 Rules)

Complete WCAG 2.1 support for organizations transitioning from legacy standards or requiring specific 2.1 compliance documentation.

Level A
Essential baseline
Level AA
Legal standard
Level AAA
Enhanced access

🎯 Why Multi-Standard Scanning Matters

Global Compliance

Different regions have different requirements. One scan covers US federal, European, ADA, and international standards.

Future-Proof Protection

Standards evolve and expand. Our comprehensive coverage ensures you're prepared for changing requirements.

Legal Risk Mitigation

Comprehensive testing across all major standards provides maximum protection against accessibility lawsuits.

Client Requirements

Agencies and consultants can serve any client requirement with a single comprehensive platform.

Code Fix Generation

AccessMend's AI generates production-ready code fixes for every accessibility issue detected. No more manual guesswork or time-consuming research.

What You Get

HTML Fixes

Semantic markup improvements, ARIA attributes, proper heading hierarchy, and form labels.

CSS Solutions

Color contrast adjustments, focus indicators, responsive design fixes, and layout improvements.

JavaScript Enhancements

Keyboard navigation, screen reader support, dynamic content handling, and interaction improvements.

Code Quality Features

  • • Clean, minimal code that doesn't break existing functionality
  • • Explanations for why each fix solves the accessibility issue
  • • Framework-agnostic solutions that work anywhere
  • • Copy-paste ready with proper formatting
  • • Additional resources and documentation links

Multi-Standard Report Exports

Export comprehensive accessibility reports covering all 5 global standards with 180 rules. Professional formats designed for stakeholders, compliance audits, legal documentation, and project management across any jurisdiction.

Available Formats

📄 Comprehensive PDF Reports

  • Multi-Standard Overview: Compliance status across all 5 standards
  • Detailed Breakdown: Issues categorized by WCAG 2.2, Section 508, EN 301-549, ADA
  • Global Compliance: Ready for US federal, EU, ADA, and international requirements
  • Professional Formatting: Client-ready reports with executive summaries
  • Export Options: Multiple report formats (PDF, JSON, HTML, CSV)

📊 Structured Data Exports

  • JSON/CSV Formats: Machine-readable data for integration
  • Standard Classification: Each issue tagged with applicable standards
  • API Integration: Connect with project management and compliance tools
  • Bulk Processing: Handle multiple scans and tracking workflows
  • Custom Filtering: Export specific standards or conformance levels

🌐 Global Compliance Reporting

US Federal

Section 508 + ADA compliance reporting for government and business requirements

European Union

EN 301-549 compliance for Web Accessibility Directive and Accessibility Act

International

WCAG 2.2 AAA reporting for global standards and comprehensive accessibility

📋 Complete Report Contents

  • Executive Summary: Multi-standard compliance overview with risk assessment
  • Standards Breakdown: Separate sections for WCAG 2.2, Section 508, EN 301-549, ADA requirements
  • Issue Classification: Each problem mapped to applicable standards and conformance levels
  • Legal Documentation: Compliance statements ready for audits and legal review
  • AI-Generated Fixes: Complete HTML/CSS/JS solutions for every detected issue
  • Priority Matrix: Recommended fix order based on legal requirements and impact
  • Progress Tracking: Checklists for implementation across all standards
  • Resource Library: Links to official documentation for each standard

Automated Quota Management

AccessMend features a comprehensive automated quota management system with built-in monitoring, email notifications, and monthly resets powered by cron jobs.

How Quota Management Works

1. Real-time Monitoring

Your usage is tracked in real-time with every scan, API call, or export. Quotas are enforced automatically to prevent overages.

2. Smart Email Alerts

Receive branded email notifications at 80%, 90%, and 100% quota usage with personalized recommendations and upgrade options.

3. Automatic Monthly Reset

Quotas automatically reset on the 1st of each month at 2 AM UTC via our automated cron job system with comprehensive error handling.

Quota Monitoring Features

  • • Real-time usage tracking and enforcement
  • • Email notifications for scan completion and quota alerts
  • • Automatic monthly resets with error-proof cron jobs
  • • Admin monitoring and manual override capabilities
  • • Usage analytics and historical reporting

Smart Email Notifications

Our intelligent notification system keeps you informed about your quota usage with professional, branded emails that include actionable insights and upgrade recommendations.

Notification Types

⚠️ 80% Usage Warning

Early warning with usage breakdown and remaining quota details. Helps you plan your remaining scans for the month.

� 90% Critical Alert

Urgent notification with prominent upgrade calls-to-action to prevent service interruption. Includes immediate upgrade benefits.

🛑 100% Limit Reached

Quota limit notification with clear upgrade options and next reset date. Prevents confusion about service availability.

🎉 Monthly Reset

Celebration email when quotas reset with call-to-action to start scanning again. Includes usage summary from previous month.

Professional Email Notifications

  • Custom Company Name: Your brand name in all emails
  • Logo Integration: Your logo prominently displayed
  • Color Customization: Match your brand colors
  • Custom Domain: Emails link to your custom domain
  • Branded Support: Your support email in all communications
  • AccessMend Branding: Optional hiding of AccessMend attribution

Complete Accessibility Standards Reference

AccessMend tests against 180 accessibility rules from 5 major global standards. Understanding these standards helps you build universally accessible websites that meet any compliance requirement worldwide.

🌐 Global Standards Coverage

WCAG 2.2 AAA
78 comprehensive rules
International standard
Section 508
8 federal requirements
US government compliance
EN 301-549
8 European standards
EU accessibility laws
ADA
6 ADA-specific rules
US civil rights law
WCAG 2.1
78 legacy rules
Transition support
Total Rules
180 accessibility checks
Comprehensive coverage

📚 Standard-by-Standard Breakdown

🌐 WCAG 2.2 AAA (80 Rules)

The latest international standard for web accessibility, covering all conformance levels.

The Four Principles:
  • Perceivable: Alt text, contrast, captions
  • Operable: Keyboard navigation, timing
  • Understandable: Clear language, predictable
  • Robust: Compatible with assistive technology
Conformance Levels:
  • Level A: 30 rules (minimum baseline)
  • Level AA: 25 rules (legal standard)
  • Level AAA: 23 rules (enhanced access)

🏛️ Section 508 (8 Rules)

US federal accessibility standard for government agencies and federal contractors.

Key Requirements:
  • • Electronic accessibility standards
  • • Federal procurement compliance
  • • Section 504 alignment
  • • Government contractor mandates
Applies To:
  • • Federal agencies
  • • Government contractors
  • • Federally funded organizations
  • • Public sector websites

🇪🇺 EN 301-549 (8 Rules)

European accessibility standard covering EU Web Accessibility Directive and Accessibility Act.

Coverage:
  • • Web Accessibility Directive
  • • European Accessibility Act
  • • Public sector requirements
  • • Commercial entity standards
EU Member States:
  • • All 27 EU countries
  • • EEA countries (Norway, Iceland, Liechtenstein)
  • • UK (Northern Ireland Protocol)
  • • Future EU expansions

⚖️ ADA (6 Rules)

Americans with Disabilities Act requirements for US businesses and public accommodations.

Legal Framework:
  • • Title III public accommodations
  • • Civil rights enforcement
  • • Private lawsuit protection
  • • DOJ enforcement actions
Business Impact:
  • • Retail and e-commerce
  • • Professional services
  • • Healthcare and finance
  • • Entertainment and hospitality

🔗 Official Resources

International Standards:

Regional Standards:

  • • US Section 508 Requirements
  • • EU EN 301-549 Standard
  • • ADA Title III Guidance

WCAG 2.2 AAA Rules (80 Rules)

The complete WCAG 2.2 specification with all conformance levels. This is the latest international standard and the most comprehensive accessibility guideline available.

Level A (30 Rules)

Minimum baseline accessibility requirements

Level AA (25 Rules)

Standard compliance level for most organizations

Level AAA (23 Rules)

Enhanced accessibility for specialized content

Key WCAG 2.2 Rules Include:

Level A Examples:

  • • 1.1.1 Non-text Content (Alt text)
  • • 2.1.1 Keyboard navigation
  • • 3.1.1 Language of page
  • • 4.1.1 Parsing (valid HTML)

Level AA Examples:

  • • 1.4.3 Contrast minimum (4.5:1)
  • • 2.4.6 Headings and labels
  • • 3.2.3 Consistent navigation
  • • 4.1.3 Status messages

Section 508 Rules (8 Rules)

US federal accessibility requirements for government agencies and federal contractors. Essential for any organization working with the US government.

Federal Requirements Include:

  • • Electronic accessibility standards
  • • Software application requirements
  • • Web content accessibility
  • • Hardware accessibility features
  • • Documentation and support
  • • Functional performance criteria
  • • Information and communication technology
  • • Procurement compliance

EN 301-549 Rules (8 Rules)

European accessibility standard covering EU Web Accessibility Directive and European Accessibility Act requirements for all EU member states.

European Standards Include:

  • • Web Accessibility Directive compliance
  • • European Accessibility Act requirements
  • • Public sector body obligations
  • • Commercial entity standards
  • • ICT accessibility requirements
  • • Mobile application standards
  • • Document accessibility
  • • Monitoring and reporting

ADA Rules (6 Rules)

Americans with Disabilities Act specific requirements for US businesses and public accommodations to ensure equal access for people with disabilities.

ADA Requirements Include:

  • • Title III public accommodations
  • • Equal access to goods and services
  • • Reasonable accommodations
  • • Effective communication standards
  • • Digital accessibility compliance
  • • Civil rights protection

WCAG 2.1 Legacy Rules (78 Rules)

Complete WCAG 2.1 support for organizations transitioning from legacy standards or requiring specific WCAG 2.1 compliance documentation.

Legacy Support Features:

  • • Complete WCAG 2.1 rule set
  • • Backward compatibility testing
  • • Transition planning support
  • • Legacy system compliance
  • • Historical documentation
  • • Migration path guidance

Best Practices

Follow these accessibility best practices to create more inclusive web experiences and prevent common issues before they occur.

Development Best Practices

✅ Semantic HTML First

Use proper HTML elements for their intended purpose. Headings for structure, buttons for actions, links for navigation.

✅ Keyboard Navigation

Ensure all interactive elements are reachable and usable with keyboard only. Test tab order and focus indicators.

✅ Color and Contrast

Maintain 4.5:1 contrast ratio for normal text and 3:1 for large text. Don't rely on color alone to convey information.

Common Mistakes to Avoid

❌ Missing Alt Text

Always provide meaningful alt text for images. Use empty alt="" for decorative images.

❌ Keyboard Traps

Avoid situations where users can't navigate away from elements using keyboard only.

❌ Poor Form Labels

Every form input needs a proper label. Placeholder text is not sufficient for accessibility.

Common Issues

Learn about the most frequently detected accessibility issues and how to fix them quickly.

1. Missing Image Alt Text

Issue: Images without alternative text are invisible to screen readers.

<img src="chart.png" alt="Sales increased 25% in Q3 2024">

Always describe the content and function of images, not just their appearance.

2. Low Color Contrast

Issue: Text that's too light or colors too similar make content hard to read.

color: #666; /* Too light on white background */
color: #333; /* Better contrast ratio */

Use tools like WebAIM's contrast checker to verify color combinations.

3. Missing Form Labels

Issue: Form inputs without proper labels confuse screen reader users.

<label for="email">Email Address</label>
<input type="email" id="email" name="email">

Every input needs a label, even if you hide it visually with CSS.

4. Poor Heading Structure

Issue: Skipping heading levels or using headings for styling breaks navigation.

<h1>Page Title</h1>
<h2>Section</h2>
<h3>Subsection</h3>

Use headings to create a logical document outline, not for visual styling.

Troubleshooting

Common questions and solutions when using AccessMend for accessibility scanning.

Platform Operations

Q: How reliable is the automated quota system?

Our cron job system includes comprehensive error handling, automatic retries, and monitoring. All quota operations are logged and admin-monitored.

Solution: View real-time system status on the admin dashboard or check cron job logs for detailed operation history.

Q: What if I don't receive quota warning emails?

Email notifications are sent every 4 hours by our automated system. Check your spam folder and notification preferences in settings.

Solution: Verify your email address in settings and check notification preferences. Contact support for delivery issues.

Account & Quota

Q: When do my quotas reset?

Quotas automatically reset on the 1st of each month at 2:00 AM UTC. You'll receive a notification email when the reset completes.

Solution: Check your dashboard for the exact reset date and current usage statistics.

Q: What happens if I reach 100% quota usage?

You'll receive an immediate notification with upgrade options. Your account won't be suspended, but additional scans will be blocked until reset or upgrade.

Solution: Upgrade your plan for immediate access or wait until the monthly reset date.

System Status & Support

Need help with the platform? Our automated systems and support team are here!

  • • Real-time system status available on admin dashboard
  • • Automated cron job monitoring and alerts
  • • Comprehensive logging for troubleshooting
  • • Email support at support@accessmend.com
  • • Admin users can monitor all system operations

Administrative Features

AccessMend includes a comprehensive admin dashboard for managing users, monitoring system health, and configuring platform settings.

Admin Dashboard Capabilities

👥 User Management

  • • View all registered users and their activity
  • • Promote or demote admin privileges
  • • Monitor user subscription status
  • • Track user engagement metrics

📊 System Analytics

  • • Real-time platform usage statistics
  • • Quota utilization across all users
  • • Scan success/failure rates
  • • Revenue and subscription metrics

⚙️ System Configuration

  • • Configurable site settings and limits
  • • Email notification preferences
  • • Maintenance mode controls
  • • Rate limiting configuration

🔧 Cron Job Monitoring

  • • Real-time cron job status monitoring
  • • Job execution logs and error tracking
  • • Manual job triggering capabilities
  • • Performance and health metrics

Automated System Operations

  • • Monthly quota resets with error handling and retries
  • • Automated email notifications every 4 hours
  • • Daily database cleanup of old logs and data
  • • System health checks every 15 minutes
  • • Comprehensive logging and failure tracking

Automated Cron Job System

AccessMend runs on a sophisticated cron job automation system that handles all background tasks with comprehensive error handling, retries, and monitoring.

Active Cron Jobs

Monthly Quota Reset

Active

Runs on 1st of each month at 2:00 AM UTC. Resets all user quotas with comprehensive error handling and admin notifications.

Schedule: 0 2 1 * * (Monthly)

Quota Warning Notifications

Active

Checks every 4 hours for users approaching quota limits and sends branded email notifications at 80%, 90%, and 100% thresholds.

Schedule: 0 */4 * * * (Every 4 hours)

Database Cleanup

Active

Daily cleanup at 3:00 AM UTC. Removes old logs, expired data, and optimizes database performance automatically.

Schedule: 0 3 * * * (Daily)

System Health Check

Active

Continuous monitoring every 15 minutes. Checks database connectivity, monitors failure rates, and alerts on system issues.

Schedule: */15 * * * * (Every 15 minutes)

Cron Job Features

  • • Automatic retry with exponential backoff on failures
  • • Comprehensive logging to files and database
  • • Timeout protection and resource management
  • • Real-time status monitoring via admin dashboard
  • • Graceful shutdown handling and job cleanup
  • • Manual job triggering for testing and maintenance

Subscription Plans

Choose the AccessMend plan that fits your accessibility testing needs and budget.

Individual Plans

Free - $0/month

2 scans, Basic reports, Community support

Starter - $19/month

300 scans, API access, Priority support

Pro - $49/month

300 scans, API access, Priority support

Professional Plan

Pro - $29/month

2,000 scans, Full API access, Priority support, All export formats

Plan Comparison

FeatureFreeStarterPro
Monthly Scans23002,000
API Access
PDF/JSON Reports
Priority Support

Automated Credits System

AccessMend uses a transparent credit-based system with automated management, real-time tracking, and intelligent quota enforcement.

How Credits Work

  • 1 Credit = 1 Scan: Each accessibility scan uses exactly one credit
  • Unlimited Fixes: AI code generation is included in each scan credit
  • Automatic Monthly Reset: Credits reset to your plan limit on the 1st of each month
  • Smart Notifications: Email alerts at 80%, 90%, and 100% usage
  • Real-time Tracking: Monitor your credit usage in your dashboard
  • Quota Enforcement: Automatic prevention of overages

Quota Management Features

🔄 Automated Resets

Monthly quota resets happen automatically via cron jobs with error handling and admin notifications.

📧 Smart Alerts

Branded email notifications with upgrade recommendations and usage analytics.

📊 Usage Analytics

Detailed tracking of scan patterns and quota utilization for better planning.

⚡ Real-time Enforcement

Immediate quota checking prevents unexpected overages and service interruptions.

Billing FAQ

Common questions about AccessMend billing, payments, and subscription management.

Payment & Billing

Q: What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Large customers can contact sales for volume pricing.

Q: When am I billed?

Billing occurs monthly on the same date you originally subscribed. Your credits reset to your plan limit on each billing date.

Q: Can I change plans anytime?

Yes! Upgrade or downgrade your plan anytime. Changes take effect immediately, and billing is prorated for the current period.

Refunds & Cancellation

Q: What's your refund policy?

We offer a 30-day money-back guarantee for new subscriptions. Contact support within 30 days for a full refund.

Q: How do I cancel my subscription?

Cancel anytime from your account settings. Your plan remains active until the end of your current billing period.

Q: What happens to my data after cancellation?

Your scan history and reports remain accessible for 90 days after cancellation. Export any important data before this period ends.

Need Billing Help?

Have a billing question not covered here? Our billing team is ready to help!

  • • Email: support@accessmend.com
  • • Admin dashboard for account management
  • • Detailed documentation and troubleshooting guides
  • • System status monitoring via admin interface