Documentation

What is AccessMend?

AccessMend is an AI-powered WCAG 2.2 accessibility scanning and code fix generation platform. It helps developers, agencies, and businesses ensure their websites meet accessibility compliance standards with minimal effort and maximum accuracy.

Key Features

  • • AI-powered WCAG 2.2 A/AA compliance scanning
  • • Instant code fix generation with OpenAI
  • • Professional PDF and JSON report exports
  • • Automated quota management with monthly resets
  • • Email notifications at 80%, 90%, and 100% quota usage
  • • Admin dashboard with user management and analytics
  • • Comprehensive cron job automation system

Whether you're an individual developer or part of a larger team, AccessMend can help you build accessible, compliant, and inclusive web experiences quickly and efficiently.

Quick Start

Get started with AccessMend in just a few minutes. Follow these simple steps to run your first accessibility scan.

1Sign Up for Free

Create your free AccessMend account and get 5 complimentary scans to test our platform. No credit card required.

2Enter Your Website URL

Navigate to the scan page and enter your website URL. AccessMend supports both public URLs and direct HTML content input.

3Run Your Scan

Click "Start Scan" and our AI will analyze your website for WCAG 2.2 compliance issues. Most scans complete within 45 seconds.

4Review & Apply Fixes

Review the detected issues and AI-generated code fixes. Copy and paste the suggested code changes directly into your project.

Your First Scan

Let's walk through running your first accessibility scan in detail.

Scan Options

URL Scanning

Enter any publicly accessible website URL. AccessMend will fetch and analyze the page automatically.

HTML Content

Paste HTML content directly for analysis. Perfect for testing during development.

What Happens During a Scan?

Page Analysis

Our AI analyzes the DOM structure, computed styles, and content

WCAG 2.2 Checking

Comprehensive scan against 25+ WCAG 2.2 A/AA guidelines

AI Fix Generation

OpenAI generates production-ready code fixes for each issue

Understanding Results

Issue Severity Levels

Critical Issues

Severe accessibility barriers that prevent users with disabilities from accessing content. These should be fixed immediately.

Major Issues

Significant accessibility problems that create difficulties for users with disabilities. High priority for fixing.

Minor Issues

Accessibility improvements that enhance usability. While not critical, these should be addressed for full compliance.

AI-Generated Fixes

Each detected issue comes with:

  • Problem Description: Clear explanation of the accessibility issue
  • WCAG Reference: Specific guideline and success criteria
  • Code Fix: Production-ready HTML/CSS/JavaScript solution
  • Explanation: Why this fix solves the accessibility problem
  • Additional Resources: Links to learn more about the issue

AI-Powered Scanning

AccessMend uses advanced artificial intelligence to analyze your website and generate precise, actionable accessibility improvements.

How Our AI Works

1. Intelligent Analysis

Our AI examines your website's structure, content, and styling to understand context and user experience implications.

2. Pattern Recognition

Advanced pattern recognition identifies accessibility issues that traditional scanners miss, including semantic and contextual problems.

3. Solution Generation

OpenAI generates minimal, safe code edits that fix issues without disrupting your existing layout or functionality.

AI Advantages

  • • Contextual understanding of your specific website
  • • Production-ready code fixes, not just issue identification
  • • Learns from millions of accessibility patterns
  • • Generates explanations and educational content
  • • Continuously improves with each scan

WCAG 2.2 Compliance

AccessMend scans against the latest Web Content Accessibility Guidelines (WCAG) 2.2, ensuring your website meets current accessibility standards.

What is WCAG 2.2?

WCAG 2.2 is the current international standard for web accessibility, providing guidelines to make web content more accessible to people with disabilities.

Compliance Levels

Level A (Minimum)

Basic accessibility features that remove major barriers. Essential for any public website.

Level AA (Standard)

The target level for most organizations. Required by many laws and regulations worldwide.

Level AAA (Enhanced)

The highest level of accessibility. Typically not required for entire websites but useful for specialized content.

Code Fix Generation

AccessMend's AI generates production-ready code fixes for every accessibility issue detected. No more manual guesswork or time-consuming research.

What You Get

HTML Fixes

Semantic markup improvements, ARIA attributes, proper heading hierarchy, and form labels.

CSS Solutions

Color contrast adjustments, focus indicators, responsive design fixes, and layout improvements.

JavaScript Enhancements

Keyboard navigation, screen reader support, dynamic content handling, and interaction improvements.

Code Quality Features

  • • Clean, minimal code that doesn't break existing functionality
  • • Explanations for why each fix solves the accessibility issue
  • • Framework-agnostic solutions that work anywhere
  • • Copy-paste ready with proper formatting
  • • Additional resources and documentation links

Report Exports

Export comprehensive accessibility reports in professional formats for stakeholders, compliance documentation, and project management.

Available Formats

📄 PDF Reports

  • • Executive summary with compliance overview
  • • Detailed issue breakdown with severity levels
  • • Code fixes and implementation guidance
  • • Professional formatting for client delivery
  • • Custom branding options (Pro+ plans)

📊 JSON/CSV Data

  • • Machine-readable format for integration
  • • Structured data for tracking and analysis
  • • Import into project management tools
  • • Bulk processing and reporting workflows
  • • API integration possibilities

Report Contents

  • Scan Overview: URL, date, total issues found, compliance status
  • Issue Breakdown: Critical, major, and minor issues with descriptions
  • WCAG Mapping: Each issue mapped to specific WCAG 2.2 criteria
  • Code Fixes: Complete HTML/CSS/JS solutions for every issue
  • Priority Matrix: Recommended fix order based on impact
  • Progress Tracking: Space for marking completed fixes

Automated Quota Management

AccessMend features a comprehensive automated quota management system with built-in monitoring, email notifications, and monthly resets powered by cron jobs.

How Quota Management Works

1. Real-time Monitoring

Your usage is tracked in real-time with every scan, API call, or export. Quotas are enforced automatically to prevent overages.

2. Smart Email Alerts

Receive branded email notifications at 80%, 90%, and 100% quota usage with personalized recommendations and upgrade options.

3. Automatic Monthly Reset

Quotas automatically reset on the 1st of each month at 2 AM UTC via our automated cron job system with comprehensive error handling.

Quota Monitoring Features

  • • Real-time usage tracking and enforcement
  • • Branded email notifications with white-label support
  • • Automatic monthly resets with error-proof cron jobs
  • • Admin monitoring and manual override capabilities
  • • Usage analytics and historical reporting

Smart Email Notifications

Our intelligent notification system keeps you informed about your quota usage with professional, branded emails that include actionable insights and upgrade recommendations.

Notification Types

⚠️ 80% Usage Warning

Early warning with usage breakdown and remaining quota details. Helps you plan your remaining scans for the month.

� 90% Critical Alert

Urgent notification with prominent upgrade calls-to-action to prevent service interruption. Includes immediate upgrade benefits.

🛑 100% Limit Reached

Quota limit notification with clear upgrade options and next reset date. Prevents confusion about service availability.

🎉 Monthly Reset

Celebration email when quotas reset with call-to-action to start scanning again. Includes usage summary from previous month.

White-Label Email Branding

  • Custom Company Name: Your brand name in all emails
  • Logo Integration: Your logo prominently displayed
  • Color Customization: Match your brand colors
  • Custom Domain: Emails link to your custom domain
  • Branded Support: Your support email in all communications
  • AccessMend Branding: Optional hiding of AccessMend attribution

WCAG Guidelines

Understanding the Web Content Accessibility Guidelines (WCAG) 2.2 principles that AccessMend uses to evaluate your website's accessibility.

The Four Principles

1. Perceivable

Information must be presentable in ways users can perceive.

  • • Alternative text for images
  • • Sufficient color contrast
  • • Resizable text without loss of functionality
  • • Content that doesn't rely solely on color

2. Operable

Interface components must be operable by all users.

  • • Keyboard accessible functionality
  • • No content that causes seizures
  • • Sufficient time for users to read content
  • • Clear navigation and focus indicators

3. Understandable

Information and UI operation must be understandable.

  • • Readable and understandable text
  • • Content that appears and operates predictably
  • • Input assistance and error identification
  • • Clear instructions and labels

4. Robust

Content must be robust enough for various assistive technologies.

  • • Valid, semantic HTML markup
  • • Compatible with screen readers
  • • Name, role, value for all components
  • • Future-proof accessibility features

Best Practices

Follow these accessibility best practices to create more inclusive web experiences and prevent common issues before they occur.

Development Best Practices

✅ Semantic HTML First

Use proper HTML elements for their intended purpose. Headings for structure, buttons for actions, links for navigation.

✅ Keyboard Navigation

Ensure all interactive elements are reachable and usable with keyboard only. Test tab order and focus indicators.

✅ Color and Contrast

Maintain 4.5:1 contrast ratio for normal text and 3:1 for large text. Don't rely on color alone to convey information.

Common Mistakes to Avoid

❌ Missing Alt Text

Always provide meaningful alt text for images. Use empty alt="" for decorative images.

❌ Keyboard Traps

Avoid situations where users can't navigate away from elements using keyboard only.

❌ Poor Form Labels

Every form input needs a proper label. Placeholder text is not sufficient for accessibility.

Common Issues

Learn about the most frequently detected accessibility issues and how to fix them quickly.

1. Missing Image Alt Text

Issue: Images without alternative text are invisible to screen readers.

<img src="chart.png" alt="Sales increased 25% in Q3 2024">

Always describe the content and function of images, not just their appearance.

2. Low Color Contrast

Issue: Text that's too light or colors too similar make content hard to read.

color: #666; /* Too light on white background */
color: #333; /* Better contrast ratio */

Use tools like WebAIM's contrast checker to verify color combinations.

3. Missing Form Labels

Issue: Form inputs without proper labels confuse screen reader users.

<label for="email">Email Address</label>
<input type="email" id="email" name="email">

Every input needs a label, even if you hide it visually with CSS.

4. Poor Heading Structure

Issue: Skipping heading levels or using headings for styling breaks navigation.

<h1>Page Title</h1>
<h2>Section</h2>
<h3>Subsection</h3>

Use headings to create a logical document outline, not for visual styling.

Troubleshooting

Common questions and solutions when using AccessMend for accessibility scanning.

Platform Operations

Q: How reliable is the automated quota system?

Our cron job system includes comprehensive error handling, automatic retries, and monitoring. All quota operations are logged and admin-monitored.

Solution: View real-time system status on the admin dashboard or check cron job logs for detailed operation history.

Q: What if I don't receive quota warning emails?

Email notifications are sent every 4 hours by our automated system. Check your spam folder and notification preferences in settings.

Solution: Verify your email address in settings and check notification preferences. Contact support for delivery issues.

Account & Quota

Q: When do my quotas reset?

Quotas automatically reset on the 1st of each month at 2:00 AM UTC. You'll receive a notification email when the reset completes.

Solution: Check your dashboard for the exact reset date and current usage statistics.

Q: What happens if I reach 100% quota usage?

You'll receive an immediate notification with upgrade options. Your account won't be suspended, but additional scans will be blocked until reset or upgrade.

Solution: Upgrade your plan for immediate access or wait until the monthly reset date.

System Status & Support

Need help with the platform? Our automated systems and support team are here!

  • • Real-time system status available on admin dashboard
  • • Automated cron job monitoring and alerts
  • • Comprehensive logging for troubleshooting
  • • Email support at support@accessmend.com
  • • Admin users can monitor all system operations

Administrative Features

AccessMend includes a comprehensive admin dashboard for managing users, monitoring system health, and configuring platform settings.

Admin Dashboard Capabilities

👥 User Management

  • • View all registered users and their activity
  • • Promote or demote admin privileges
  • • Monitor user subscription status
  • • Track user engagement metrics

📊 System Analytics

  • • Real-time platform usage statistics
  • • Quota utilization across all users
  • • Scan success/failure rates
  • • Revenue and subscription metrics

⚙️ System Configuration

  • • Configurable site settings and limits
  • • Email notification preferences
  • • Maintenance mode controls
  • • Rate limiting configuration

🔧 Cron Job Monitoring

  • • Real-time cron job status monitoring
  • • Job execution logs and error tracking
  • • Manual job triggering capabilities
  • • Performance and health metrics

Automated System Operations

  • • Monthly quota resets with error handling and retries
  • • Automated email notifications every 4 hours
  • • Daily database cleanup of old logs and data
  • • System health checks every 15 minutes
  • • Comprehensive logging and failure tracking

Automated Cron Job System

AccessMend runs on a sophisticated cron job automation system that handles all background tasks with comprehensive error handling, retries, and monitoring.

Active Cron Jobs

Monthly Quota Reset

Active

Runs on 1st of each month at 2:00 AM UTC. Resets all user quotas with comprehensive error handling and admin notifications.

Schedule: 0 2 1 * * (Monthly)

Quota Warning Notifications

Active

Checks every 4 hours for users approaching quota limits and sends branded email notifications at 80%, 90%, and 100% thresholds.

Schedule: 0 */4 * * * (Every 4 hours)

Database Cleanup

Active

Daily cleanup at 3:00 AM UTC. Removes old logs, expired data, and optimizes database performance automatically.

Schedule: 0 3 * * * (Daily)

System Health Check

Active

Continuous monitoring every 15 minutes. Checks database connectivity, monitors failure rates, and alerts on system issues.

Schedule: */15 * * * * (Every 15 minutes)

Cron Job Features

  • • Automatic retry with exponential backoff on failures
  • • Comprehensive logging to files and database
  • • Timeout protection and resource management
  • • Real-time status monitoring via admin dashboard
  • • Graceful shutdown handling and job cleanup
  • • Manual job triggering for testing and maintenance

Subscription Plans

Choose the AccessMend plan that fits your accessibility testing needs and budget.

Individual Plans

Free - $0/month

5 scans, Basic reports, Community support

Starter - $19/month

50 scans, PDF exports, Email support

Pro - $49/month

300 scans, API access, Priority support

Business Plans

Agency - $149/month

2,000 scans, Team features, Custom branding

Enterprise - Custom

Unlimited scans, SLA, Dedicated support

Plan Comparison

FeatureFreeStarterProAgency
Monthly Scans5503002,000
PDF Reports
API Access
Priority Support

Automated Credits System

AccessMend uses a transparent credit-based system with automated management, real-time tracking, and intelligent quota enforcement.

How Credits Work

  • 1 Credit = 1 Scan: Each accessibility scan uses exactly one credit
  • Unlimited Fixes: AI code generation is included in each scan credit
  • Automatic Monthly Reset: Credits reset to your plan limit on the 1st of each month
  • Smart Notifications: Email alerts at 80%, 90%, and 100% usage
  • Real-time Tracking: Monitor your credit usage in your dashboard
  • Quota Enforcement: Automatic prevention of overages

Quota Management Features

🔄 Automated Resets

Monthly quota resets happen automatically via cron jobs with error handling and admin notifications.

📧 Smart Alerts

Branded email notifications with upgrade recommendations and usage analytics.

📊 Usage Analytics

Detailed tracking of scan patterns and quota utilization for better planning.

⚡ Real-time Enforcement

Immediate quota checking prevents unexpected overages and service interruptions.

Billing FAQ

Common questions about AccessMend billing, payments, and subscription management.

Payment & Billing

Q: What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Enterprise customers can pay via invoice.

Q: When am I billed?

Billing occurs monthly on the same date you originally subscribed. Your credits reset to your plan limit on each billing date.

Q: Can I change plans anytime?

Yes! Upgrade or downgrade your plan anytime. Changes take effect immediately, and billing is prorated for the current period.

Refunds & Cancellation

Q: What's your refund policy?

We offer a 30-day money-back guarantee for new subscriptions. Contact support within 30 days for a full refund.

Q: How do I cancel my subscription?

Cancel anytime from your account settings. Your plan remains active until the end of your current billing period.

Q: What happens to my data after cancellation?

Your scan history and reports remain accessible for 90 days after cancellation. Export any important data before this period ends.

Need Billing Help?

Have a billing question not covered here? Our billing team is ready to help!

  • • Email: support@accessmend.com
  • • Admin dashboard for account management
  • • Detailed documentation and troubleshooting guides
  • • System status monitoring via admin interface